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GPS Pet Locator FAQs

Download SpotLite 1.0 and SpotLite 2.0 quick start guide here!

SpotLite 1.0 GPS Pet Locator


1.What separates SpotLite 1.0 GPS Pet Locator from other pet protection services and GPS pet tracking devices?

2. What are SpotLite 1.0’s key differentiators?

3. How does SpotLite 1.0 work?

4. What is a SafeSpot?

5. What happens if my dog leaves a SafeSpot?

6. Do alerts only come via text?

7. Why is Securus working with AKC Reunite? How did they join forces?

8. Is AKC Reunite affiliated with the American Kennel Club?

9. What is unique about the SpotLite 1.0 and AKC Reunite offering?

10. How does the Lifetime Enrollment in AKC Reunite’s Recovery Service work?

11. What happens if someone finds my lost dog?

12. Do dog owners need this kind of device/service for their dogs?

13. What is A-GPS Technology?

14. How accurate is A-GPS?

15. Why A-GPS rather than standard GPS?

16. Is there a difference between a GPS device and a microchip?

17. Do I have to consult a vet before activating SpotLite 1.0 GPS Pet Locator?

18. Does SpotLite 1.0 work for things other than dogs?

19. How much does the SpotLite 1.0 device weight?

20. How much does my dog have to weigh to wear SpotLite 1.0?

21. Is SpotLite 1.0 sturdy?

22. What are the minimums and maximums for SafeSpot boundaries? How many SafeSpots can I set?

23. Will my dog feel anything when going outside of a SafeSpot?

24. Do I need a special collar for SpotLite 1.0 to work?

25. How long does the SpotLite 1.0 battery last before it needs recharging? How long does it take to recharge?

26. Once I register SpotLite 1.0, how much time goes by before the device is activated?

27. Is the SpotLite 1.0 tracking website compatible with my smart phone or other mobile device?

28. If my dog is lost will someone stay on the phone with me?

29. What do I do if my locator is not functioning properly?

30. How does the SpotLite 1.0 anti-theft feature work?

31. If SpotLite 1.0 is in the tracking mode, will I still receive alerts?

  SpotLite 2.0 GPS Pet Locator


1. What separates SpotLite 2.0 GPS Pet Locator from other pet protection services and GPS pet tracking devices?

2. What are the key differentiators of SpotLite 2.0?

3. How does SpotLite 2.0 work?

4. What is a SafeSpot?

5. What happens if my pet leaves a SafeSpot?

6. Do alerts only come via text?

7. What is the Navigation feature in the mobile app? How can I use it?

8. Is AKC Reunite affiliated with the American Kennel Club?

9. What is unique about the SpotLite 2.0 and AKC Reunite offering?

10. How does the lifetime enrollment in AKC Reunite work?

11. What happens if someone finds my lost pet?

12. Do I have to consult a vet before activating SpotLite 2.0?

13. How much should my pet weigh to use SpotLite 2.0?

14. How much does the SpotLite 2.0 device weigh?

15. Is SpotLite 2.0 sturdy?

16. What are the minimums and maximums for SafeSpot boundaries? How many SafeSpots can I set?

17. Will my pet feel anything when going outside of a SafeSpot?

18. Do I need a special collar for SpotLite 2.0 to work?

19. How long does the SpotLite 2.0 battery last before it needs recharging? How long does it take to recharge?

20. How does turning on speed alerts affect SpotLite 2.0 battery life?

21. Once I register SpotLite 2.0, how much time goes by before the device is activated?

22. Is the tracking website compatible with my smart phone or other mobile device?

23. How does the SpotLite 2.0 anti-theft feature work?

24. If SpotLite 2.0 is in the tracking mode, will I still receive alerts?

25. What do I do if my locator is not functioning properly?

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Securus, Inc. (www.SecurusGPS.com) provides advanced mobile safety and security solutions through a network of regional and national dealers, retail outlets and online sales. The Securus M2M Technology Platform enables industry-leading mobile safety and security products for individuals with special needs, senior citizens, pets, children and small businesses. Zoombak, Inc. is a wholly owned subsidiary of Securus, Inc.